MARCH 8 - 10, 2027
Marriott Harbor Beach Resort & Spa
Fort Lauderdale, FL
OPENING KEYNOTE | TUESDAY, MARCH 9

CRM . CIC
Former insurance executive and author
25+ years in commercial insurance
Mind the talent gap: Bridging the distance
Most leaders know they have a talent problem. Few know which one. Tinsley has sat on both sides of the hiring table and she will show you which of three gaps is holding your people back.
Walk away with a practical framework for deciding which challenges to solve first, built on 25+ years inside the business.
Pricing increases as the event approaches. Lock in the lowest rate while it's available.
Need approval? Download a manager approval letter > . Questions about billing? Contact events@resourcepro.com >
$699
Alumni & advanced
Ends Aug 31
$799
Early bird
Ends Nov 30 . Save $200
$899
Last chance savings
Ends Jan 31, 2027
$999
Regular rate
Registration until March
Attending solo is valuable. Bringing your team multiplies the impact. When colleagues experience sessions together, the real work begins in the room, not in a follow-up email trying to relay what you learned.
$1,199
BUY 2
For small teams
$2,199
BUY 3 . MOST POPULAR
Send your core team
$3,699
BUY 10
Lowest per seat rate
Agenda
Monday, March 8
10:30 AM Golf tournament
12:00 PM Roadshowing
5:30 PM Partner reception
6:30 PM Welcome reception
Tuesday, March 9
7:00 AM Networking breakfast
8:00 AM Networking roundtables
9:30 AM General session
10:30 AM Solution showcase
11:30 AM General session
12:30 PM Networking lunch
2:00 PM Breakout sessions
6:00 PM Summit party
Wednesday, March 10
7:00 AM Networking breakfast
8:00 AM Networking roundtables
9:30 AM Breakout sessions
12:30 PM Networking lunch
2:00 PM Breakout sessions
4:00 PM General session
6:00 PM Closing networking reception
Tracks
Strategy and vision
Grow your business through insights of what's new, what's next, and how to scale strategically. Strengthen teams and leadership in times of disruption and advancement.
Sample sessions include:
- The 2030 insurance executive: Capabilities, decisions, and the human edge
- The future of leadership isn't artificial
Tech and automation
Set the foundation and ensure optimized processes to introduce tech solutions, systems, automation, and more to drive impactful results.
Sample sessions include:
- Beyond the demo: Building AI that works in operations
- Engineering the foundation for effective AI through data governance
Operations and practicum
Actionable items to put into practice in your business. Learn best practices, workflows, evaluations, operations, roadmpas, and more through a hands-on experience.
Sample sessions include:
- Are we measuring the right things? The metrics that matter in operations
- The standardized and integrated operations roadmap: Building the capacity to grow
Fort Lauderdale Marriott Harbor Beach Resort & Spa
Group rates are now available starting at $399. Book your room >






Summit 2027 brings together the sharpest minds in insurance operations. If you have a perspective worth sharing, including a case study, a hard-won lesson, or a forward-looking point of view, this is where it belongs. Here's what speaking at Summit looks like for you.
Complimentary full access
Selected speakers receive a complimentary ticket to attend Summit 2027 in full. That means keynotes, breakout sessions, workshops, and every networking opportunity from opening day to the final session.
Recognition among your peers
Speaking at Summit establishes you as a recognized voice in insurance operations. It's a platform that puts your expertise in front of practitioners, leaders, and peers who are actively shaping the future of the industry.
Networking and thought leadership
Speakers don't just present. They lead. Connect with operations leaders, practitioners, and innovators who are actively shaping how insurance works.
Speaker proposals are open now and spots are filing up fast. Have a story the industry needs to hear? This stage has your name on it.
Put your brand in front of insurance operations decision-makers for three focused days. Sponsorship packages are taking shape now.